What Happens Next?
There’s nothing more exciting than hitting “buy” on your very first sourdough kit or topping up your stash of flour and starter and counting down the days until it hits your doorstep. At You Knead Sourdough, we know how important it is to get your gear quickly, so you can jump straight into baking hi. hell
Here’s exactly what to expect when it comes to delivery times, tracking, and what to do if there are any delays.
How Our Shipping Works
We dispatch all orders within 24 hours on working days, so your goodies are packed and out the door as fast as possible.
You’ll receive an email confirmation with tracking details once your order has shipped, so you can follow its journey right to your door.
💡 Tip: If you don’t see your shipping email, check your junk or promotions folder!
Estimated Delivery Times
- Standard delivery: 1-2 business days
- Priority delivery: Next business day
As soon as your order is shipped you will receive a notification, along with the tracking details of your delivery.
What Can Cause Delivery Delays?
While we always aim to be lightning fast, there are a few times each year when things slow down a little:
- Peak periods like Christmas, Black Friday, or Easter
- Courier delays from weather events, strikes, or service disruptions (e.g., floods or public holidays)
- Incorrect address details – always double check at checkout!
What to Do If Your Order Is Late
- Check your shipping email and click the tracking link
- If tracking hasn’t updated after 3 business days, get in touch with our team
- We’ll follow up with the courier and keep you in the loop
📧 Email: Reach out to us HERE
We’re Here to Help
We’re a small business but a fast one! From the moment you order, we’re working behind the scenes to get your kit out the door quickly, safely, and with care.
Still have questions? Just shoot us a message, we’re always happy to help.